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Sales Tax:

Only Shipments to CA are subject to sales tax. If your ship to address is a California county that has a lower than 8.25% tax rate; you may contact us to setup you account to that  county's specific tax rate.  
If you are a reseller and would like to have your sales tax waived, contact us in advance to setup a resale account for you, or simply fill out the Resale Certificate Form, reference your order number and send through fax # (310) 452-1294, together with a copy of your Seller’s Permit.  

Shipping:

You have the option of next day before 10:30 am, next day, third day, second day, or ground shipping.  If you choose the next day before 10:30 AM, next day, second day or third day options your order will be prioritized and is usually fulfilled and shipped same day if received before 7pm EST Monday - Friday, provided the product is in stock and your ship to address is registered with your credit card company.  Our online ordering system also offer Saturday delivery on orders placed on Fridays during a specific time frames.
Products In Stock will be shipped from our warehouse or the closest of more than 40 affiliated warehouses across the USA.  We will ship your product to you by the best method available for your specific needs.  Although we normally ship via FedEx or UPS, in the United States; we reserve the right to ship via other carriers and delivery service at our discretion provided that you receive your products by your requested date. We always insure our shipments and provide you with tracking information.
Return shipments of RA items are only done by Ground, if the customer pays the difference in shipment cost customer may request a faster delivery.
Total shipping charges are calculated based on the total weight of the all the items in your order. There may be a minimum fee of $5.00 per shipment. For any shipment that is refused, you will automatically be charged $25.00 plus restocking fees may apply. 
Our online ordering is automated and will not allow you to choose a P.O. Box ship to address, since we don't ship to P.O.
Boxes.
The Free shipping offer only applies to orders placed on the web with weight restrictions. 
We make every effort to arrange delivery of your product to you by your requested delivery date.  We assume no responsibility or liability for late or delayed shipments.  For shipping delays, the maximum shipping credit may be the difference between the shipping paid and the rate for the actual shipping based on the number of days for delivery.

Shipping Plasmas Displays:

The "Free Shipping on Orders Over $1000" offer does not apply to plasma displays of any size.  All plasma displays must be shipped via independent freight companies and are subject to shipping rates which may differ from those calculated by our standard shipping calculator.  Customer are encouraged to place plasma display orders over the phone with a sales representative in order to ensure accurate pricing.  Customers placing orders for plasmas on the website who are not charged the proper shipping amount will be informed of the correct shipping price and given the opportunity to pay the difference or cancel their order.

Shipping LCD Displays

The "Free Shipping on Orders Over $1000" may not apply to certain LCD displays.  Some LCD displays must be shipped via independent freight companies and are subject to shipping rates which may differ from those calculated by our standard shipping calculator.  Customers placing orders for LCD displays on the website who are not charged the proper shipping amount will be informed of the correct shipping price and given the opportunity to pay the difference or cancel their order.

Net Terms:

All government and accredited educational institutions are pre qualified with Net 30 terms account, and an open line of credit.  Government and accredited educational institutions may fax their purchase orders to 310-452-1294.  
Corporate companies are required to submit a credit application before any Net terms purchases.  An initial order of $ 500.00 or more  is required to establish Net terms.  It normally takes a week or two for credit applications to be processed. This depends largely on the speedy response of your trade/bank references.  After processing your companies credit application, your account could be setup with a credit limit, and Net Terms of 10 to 30 days.
If your company is late on payments of its Net term account, finance charges may apply.  Also our online ordering is automated and will not allow you to purchase more products on your Net Terms account until payment is received and your account is brought back to good standings .  In those cases, you will be prompted to pay by credit card or bank wire transfer.
 

International Orders:

We're dedicated to giving you all the information you need to place your order no matter where you are in the world! After you select a product to order, our website will provide you the total Federal Express international shipping charges to your country BEFORE you place your order! Compare our commitment to the international market to that of almost every other seller on the Internet! Most don't even seem to want your business. Don't let their lack of interest or experience cost you time and money!

To pay by credit cards issued outside the USA , even if shipping to a U.S. address, you must pay using our alternate payment partner Paily or by bank wire transfer. Paily accepts international credit cards and does not require you to ship to a verified address. Simply select Paily when checking out and you will be brought to the Paily site where you will provide them with your payment information. Once we have confirmation that Paily has accepted your payment, we will immediately ship your order. There is a 5% fee for using Paily which will be added to your order.  A 3.9% fee shall apply for cancelled orders.


Paily


Shipping Calculator
Our Shipping Calculator located for each product as well as our shopping cart calculate shipping charges to almost any location in the world! Just add the items you desire to your shopping cart and proceed to check out.  We are not responsible for any customs fees,  taxes, regulations, or restrictions of products entering foreign domain or being returned to the United States.  In the event that a manufacturer restricts its American dealers from selling a product overseas, these restrictions are stated clearly on our web site.

All international orders are shipped from our main Santa Monica, CA warehouse where your package can be properly prepared for international shipment.  After your bank wire payment has been received by our credit department, the items you ordered that are in stock at our main Santa Monica, will be reserved for your order. Items not available at our CA warehouse will be ordered from regional warehouses and reserved for your order as soon as the items arrive. Non local stock items normally take 3 to 4 business days to arrive in stock from the regional warehouse.  When all the items on your order are reserved, your order will be filled and shipped. Federal Express normally takes 3 to 4 business days to deliver your package. For some destinations, the delivery time is even sooner. Please note that if you do not provide complete and accurate billing information, your order will be delayed until our credit department receives the required information.

We will not repair or replace products damaged by improper electrical voltage. Also, international customers may or may not be able to register products with the manufacturer, receive technical support, or upgrades.  Our web site makes no warranties, expressed or implied as to the compatibility and performance of products sold outside the United States. For defective products, the customer pays all freight, transportation, and additional charges to return the product.

Placing an order for shipment outside of the United States constitutes an acceptance of the above and an agreement to abide by our policies.

Backorders:

Because our store consists of so many computer hardware and software products and due to the popularity of some products, we may not always have an item in stock.  In many case we provide you with the product estimated time of arrival.  This estimated date is provided to us by the manufacturer and vendors. Anticipated delivery dates are dependent upon vendor supplies, existing backorders and other factors and are subject to change without notice.

We also provide an In Stock Alert.  This service informs through an email notice, when a backordered item comes to our stock.  Please note that backorders are fulfilled first.

If the product you ordered is unavailable, we will inform you via e-mail that we cannot fulfill your order and we will not charge your credit card, till your product ships, unless a special order or direct shipment from a manufacturer.   If availability ran out while in shipping process we will refund your credit card and inform you via e-mail.  You may also choose to place a backorder.  Your product will then be shipped and charged when the item is available. You may cancel a backorder at any time prior to shipping without any penalties.

Cancellation:

If your recent order has not processed or shipped out, our web site will allow you to cancel your order automatically. You may also contact your sales representative or email customer service.  Due to the fast processing time we provide, we can not guarantee the cancellation request of your order.  If your order is held up due to credit card verification or perhaps  needing a manager's approval, ore even a backorder then their might be enough time to cancel your order. Otherwise,  your order is processed automatically  and forwarded to the shipping department of one of our distribution centers, and can not be canceled even though it may not have been shipped yet.  It is just not possible for any one at the shipping warehouse to search through thousands of packages that are ready for shipment just to find and cancel your shipment.

There are no charges for cancellations prior to shipping. The customer is held responsible for all shipping charges for orders canceled after shipment.  Please contact customer service in those cases, and we might  recommend refusal of the package.  In those cases, you will be provided with the tracking number so that you can refuse the package.  You will be responsible for the shipping charge and perhaps a $ 25.00 refusal charge and/or restocking fee, which ever is greater.

Payment Method:

We accept all major credit cards such as Visa, MasterCard,  and American Express. All payments are billed in U.S. Dollars.  Please be sure to provide the exact name, billing address, and telephone number as they appear on the credit card statement. Incorrect information may cause a delay in the time processing the order. To use the standard payment option on this site, alternate shipping addresses must be listed with the credit card company. This will require adding a temporary, alternate shipping address to the account by calling your credit card company .

To pay by credit cards issued outside the USA , even if shipping to a U.S. address, you can pay using our alternate payment partner Paily or by bank wire transfer. Paily accepts international credit cards and does not require you to ship to a verified address. Simply select Paily when checking out and you will be brought to the Paily site where you will provide them with your payment information. Once we have confirmation that Paily has accepted your payment, we will immediately ship your order. There is a 5% fee for using Paily which will be added to your order. 

Orders that are shipped to an address other than the billing address listed with the credit card company require adding a temporary, alternate shipping address added to the account by calling your credit card company . Applying this shipping address may also cause a short delay in processing time, but you will be notified of this. Contacting your credit card company to add your new shipping address is required for first time purchases only and is used to verify that the cardholder is placing the order. This is for your security.

We now accept Bill Me Later®, the convenient secure way to make purchases without using your credit card. There's no lengthy application, simply select Bill Me Later® at checkout. You'll receive a bill in the mail and can choose to pay in full or over time.

We also accept Paypal payment from Paypal verified members in the U.S.  We will only ship to the verified address registered with Paypal.

We also accept cashier's checks, money orders, personal checks, company checks, bank wires, and purchase orders. Certified funds and personal checks must clear before a product ships.  Please allow up to 10 banking days after receipt for clearance of funds before the order is processed.  We can not guarantee the availability of a product by the time funds clear or payment is received.  We will charge a $ 25.00 fee on all returned checks.

In certain cases, we accept C.O.D. orders. C.O.D. charge is an additional $6. You may call one of our representatives at (800) 466-2708 for accurate shipping costs to your destinations.  C.O.D. payment in the form of a check, cashier's check or money order needs to be faxed to (310) 452-1294 with your order number for verification before your order is released.

Pricing, Availability Photographic, Typographic and Technical Errors:

We do our best to be accurate but occasionally mistakes do occur. We are not responsible for any typographical, photographic or technical errors.  Due to the fast pace of the computer and consumer products industries, prices, specification and availability of products change without prior notice. Due to the volatile nature of the computer industry, product descriptions may not reflect current technical information. Any typographical, photographic or specification error in product, pricing, or offers is subject to correction. We make every effort to provide you with the most accurate, up-to-the-minute information. Despite our best efforts, a small number of items on our web site may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

While we make every attempt to verify prices before charging your credit card, we shall have the right to refuse or cancel any orders placed on mis-priced product whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue void your credit card transaction or credit to your credit card account in the amount of the incorrect price.

Products and packaging depicted may differ from stock available at time of shipment; we reserve the right to substitute equivalent items.  Although Internet online processing generates an automatic confirmation and response via e-mail, we may make changes on pricing, product description, and/or specification, after the confirmation and prior to product shipment. Such changes are intended to cope with situations including, but not limited to, corrections to errors, changing market conditions, discontinuation and/or unavailability of products. We reserves the right to limit and prohibit any sale at our discretion. 

We also make every attempt to provide you with accurate rebate information, qualifications, price, requirements and deadlines.  Despite our best efforts, sometimes our vendors may provide erroneous information.  We assume no liability of this information.  Please check with manufacturer websites for all rebate information.

We reserve the right, without prior notification, to limit order quantities of any product to any customer and the right to do business with any individual or business.

Arbitration:

Any claim, dispute, or controversy (whether in contract, tort or otherwise, whether preexisting, present or future, and including statutory, common law, intentional tort and equitable claims) arising from or relating to the products or services sold pursuant to these terms and conditions of sale, the interpretation or application of these terms and conditions of sale or the breach, termination or validity thereof, the relationships which result from these terms and conditions of sale (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories hereto), or Micro League's advertising and marketing (collectively, a “Claim”) WILL BE RESOLVED, UPON THE ELECTION OF Micro League, CUSTOMER OR THIRD PARTIES INVOLVED, EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. If arbitration is chosen, it will be conducted pursuant to the Rules of the American Arbitration Association, with offices in Los Angeles, CA. If arbitration is chosen by any party with respect to a Claim, neither Micro League nor Customer will have the right to litigate that Claim in court or to have a jury trial on that Claim or to engage in pre-arbitration discovery, except as provided for in the applicable arbitration rules or by agreement of the parties. Further, Customer will not have the right to participate as a representative or member of any class of claimants pertaining to any Claim. Notwithstanding any choice of law provision included in these terms and conditions of sale, this arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16). The arbitration will take place in Los Angeles, CA. Any court having jurisdiction may enter judgment on the award rendered by the arbitrator(s). Each party will bear its own cost of any legal representation, discovery or research required to complete arbitration. The existence or results of any arbitration will be treated as confidential. Notwithstanding anything to the contrary contained herein, all matters pertaining to the collection of amounts due to Micro League arising out of sales hereunder will be exclusively litigated in court rather than through arbitration.

Warranty:

All new products carry full manufacturer warranty.  We warrant all new products for the first 30 days from the date of purchase.  Products that fail within the first 30 days can be provided with a replacement.    Customer is responsible for return shipment of the defective product.  Anytime after the first 30 days of invoice, all returns and replacements must be handled directly with the manufacturer. Manufacturer's warranties vary on each product. Extended warranties are available from select manufacturers and third party offered through our website.

Warranties for used, open box, and refurbished products vary. Contact our sales department for warranty information regarding these products.

The following disclaimer in no way affects the terms of a manufacturer's warranty stated above:
We expressly disclaim all warranties either express or implied, including any implied warranty of merchantability or of fitness for a particular purpose. We shall have no liability to anyone for incidental or consequential damages or any other liability, loss or damage arising out of or related to the merchandise.  We make no warranty as to the performance of any merchandise sold. We are not responsible for system downtime, lost data, etc.

Returns:

All purchases are final, unless product is defective, or customer service approval with a 20% restocking fee.  Certain manufacturers have restricted return or exchange policy and require customers to deal with them directly.  In those cases we will provide you with the manufacturers' contact info to contact so that you may reach the manufacturer directly.  Otherwise, to request a return authorization, please click here .  Defective products are exchanged or repaired at our discretion within 30 days from the date of invoice, and must be in their original packaging, in resellable condition with all warranty cards, manuals and accessories that were provided.

Returns after 30 days will not be accepted even if factory sealed.  All shipping related expense in sending back a defective item is always paid for by the customer.

If you request a replacement, we will process and ship via FedEx ground your replacement at no shipping charge to you after we have received your returned product.  If you require faster service than ground, you may pay the difference.   If you need a cross shipment, or immediate replacement, you may request to be charged for the new order and then credited for the replacement when your product arrives at our where house.  We can only provide replacement for the same manufacturer part number as previously ordered. If you want a different item, we suggest that you request for a store credit with a 20% restocking fee.  Above conditions for credit as stated above will apply.  Please allow approximately 10 business days for your return to be processed once it has arrived at the warehouse.

  • Please note that all returns for credit regardless of items being defective must be make within 30 days from  A 20% restocking fee and no credit for original shipping charge will be applied. 
  • Customer is responsible for paying shipping charges for all returns including defective replacements.
  • NO RETURNS ACCEPTED WITHOUT A RETURN AUTHORIZATION (RA) NUMBER.   Once RA is issued, items would need to ship within 3 days with with whichever carrier you prefer as long as they can provide a tracking number.
  • Opened or tampered-with Software is non-returnable.  Computer systems, notebook systems and handhelds are non-returnable.  Laser printers, inkjet printers, fax machines, opened software and special order items may only be returned for a replacement and not for a refund.  Some other items are non-returnable and returns of certain products need to be made through the manufacturer directly as dictated to us by the manufacturer. Our RA team will advise you of the return instructions for your product once we receive your RA application form.  All defective products may be returned within 30 days from date delivered for a replacement of the same part number. After 30 days from date delivered and product turns out to be defective, please contact the manufacturer for their warranty replacement.
  • If part of a product is defective, return of the whole entire product, including all manuals and accessories, in the original packaging is required. We do not stock all our items in one location and therefore we need to return the entire defective product to the manufacturer for a complete replacement.
  • If your package arrived damaged and the shipping company caused it, please refuse the delivery of the package so that it will be returned to us.  If you were unable to refuse the delivery, please call the courier company that delivered you the package and ask them to pick up the damage package. Make sure you get a receipt for the pickup. Please indicate if you want immediate replacement or refund.
  • For replacement, we can only send you a replacement once the courier company has picked up the damage product.  For refund, we will refund your credit card with the full cost of the item after 10 to 14 business days upon receipt by our warehouse.





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