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From hardware configuration to post sales technical support and repairs
Privacy Pledge
We want to remember you, but never intrude. Any information we remember is used within our organization to make your next interaction more convenient, unless you instruct otherwise.

We will never share personally identifiable information about you outside of our company unless you consent in advance.
 
PCSuperDeals is committed to protecting your privacy. That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. You can help us ensure your privacy by not sharing your user name or password with anyone. See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know.

We collect information needed for secure ordering and customizing your experience.

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  • IP address - We use IP addresses to measure our site traffic and to help provide a relevant shopping experience.  And also protect you from fraud. 
  • Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
  • Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.
  • Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.

Is your information used for any other purpose?
We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose. If you become a PCSuperDeals customer, you may receive mailings from your account information and your account information may be analyzed as part of our standard business practices.

Will your information be given to any other party?
Your personal information is not shared with any other party.

What about e-mail?
When you purchase online from PCSuperDeals, we will contact you by e-mail to confirm your order and to update you on the status of your order. If you entered a contest at PCSuperDeals, you may receive a follow-up e-mail. This is the only e-mail you will receive from such entries.

Customer satisfaction:
PCSuperDeals is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.

NOTE:
Your account manager may occasionally send you promotional or product information. In addition, PCSuperDeals may, on occasion, send you updates on important information about our company and services. If you do not wish to receive such e-mails, simply let your account manager know.

We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. For your protection, PCSuperDeals is certified by VeriSign. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view our VeriSign certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Our site security information will appear. For more information, contact your browser's publisher. Your account information and order history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you always have the option to choose unencrypted processing. To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers, Microsoft Internet Explorer and Netscape Communicator. In addition, access to your personal information is restricted within our company to provide maximum security.

Who can see your account information?
Only authorized programming personnel at PCSuperDeals are permitted to see your password. Your account manager is not permitted to see your password. Nor are any other personnel. If you forget your password, you can receive a reminder via e-mail or you can create a new one. Only authorized sales, customer service and accounting personnel are permitted access to your account information. Employees who violate our privacy pledge will be subject to our normal disciplinary process. Whenever we hire other organizations to provide support services, we will require them to conform to our privacy pledge and to allow us to audit them for compliance.

We sometimes use cookies as a way to give you better service. They personalize your shopping experience and they help identify you. You will need to set your browser to accept cookies if you wish to add items to a shopping cart. Information collected or stored via cookies includes purchases; log in data, and pricing level. This information is kept in a secured area within PCSuperDeals.


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